Monday, 4 March 2013

WBC Assignment : Discussion on 'Astroturfing'


At a generic level, we are familiar with the term 'Astroturf' with reference to synthetic grass covering popular in sports like hockey etc. Basically it means fake grass. However, if we go into in-depth analysis of the term and the real implications, astroturfing is a formal political, advertising or public relations campaign seeking to create the impression of a spontaneous movement. It creates the impression of widespread support for a policy, individual or product whereas in reality little of such support exists. Astroturfers are most often highly paid lobby groups or political operatives who act at the behest of an organization or individual who has a stake in the campaign's successful outcome. Astroturfing can thus be undertaken by an individual pushing a personal agenda or a highly organized group with like political party. A prominent example of an astroturfing campaign is the National Smokers Alliance, an early astroturf group created by Burson-Marsteller on behalf of tobacco giant Philip Morris. It worked to influence Federal legislation in 1995 by organizing mailings and running a phone-bank urging people to call or write to politicians expressing their opposition to laws aimed at discouraging teens from starting to smoke. Another example is a pro-Kremlin group funding a vast network of online activists to create the illusion of widespread support for Vladimir Putin.

129 comments:

  1. So basically it refers to campaigns that are designed to mask the sponsors of the message to give the illusion of coming from a disinterested participant. Hence it is intended to give the statements the credibility of an independent entity by withholding information about the source's financial/other connection.

    ReplyDelete
  2. I think with the advent of social media it can develop as an interesting field in itself. Think of the movie 'Thank you for Smoking' and with net as platform for communication, a lot of harm can be done at the same time prevented.

    ReplyDelete
  3. 12BM60055 : Lakshmi Priya Vijay
    Astroturfing with a business interest is called Astroturf Marketing. It has a negative undertone as notorious marketers have used illusory tactics to build their buzz by taking advantage of the anonymity provided by the Internet. The tools for astroturf marketers include social media websites and blogs. This marketing technique usually includes personifying someone and creating a totally fictional character that is intended to appear to others to be a real individual.

    ReplyDelete
  4. 12BM60029: Sarat Chandra M

    Organizations may AstroTurf through the use of front groups that pretend to serve the public's interests, while actually being operated by a discreet sponsor. Front groups may emphasize voices of dissent and instill doubt about the credibility of expert consensus in order to create uncertainty on an issue that threatens the sponsor's business. Fake blogs are sometimes used to give the appearance of providing genuine testimony, while being funded or operated by a commercial or political interest.

    ReplyDelete
    Replies
    1. !2BM60024: HimaVarsha

      as you rightly pointed out , Astroturfing can affect us in many ways throughout our life be that joining educational institutions, hospitals, choosing our government and even while choosing life partner especially when it is an arranged marriage ;)

      Delete
  5. This comment has been removed by the author.

    ReplyDelete
  6. The advent of internet, especially social networking sites like twitter and facebook has made astroturfing easier to implement and extremely difficult to track or restrict. These media provides an open platform for people to voice their opinion, complaints and grudge against the government. For democratic countries like India or US it is not feasible for the government to curb such mass movements through censorship, so the only way to counteract the opposition is to start another movement (rather pseudo-movement) on the same platform. This is what has made astroturfing viral in todays’ tech-savvy world, so much so that development of astroturf tools has become a career option.

    ReplyDelete
  7. A lot of people believes Astroturfing to be unethical and morally wrong. It is often defined to be deceptive with misleading descriptions of goals, causes, tactics, sponsors or participants. As already stated, the organisations pays people to pretend like they are interested in a product, service or political cause to create an image of grassroots support.

    ReplyDelete
  8. 12BM60022: Anakshi Dhama
    What an individual posting to a public forum like letters to newspapers, social networking pages especially micro blogs under an assumed name like 'concerned citizen', XYZ etc is said to be doing astroturfing. The motive behind doing it is the appearance of independent public reaction to a particular group(political),society ,service, product or any event.

    ReplyDelete
  9. This comment has been removed by the author.

    ReplyDelete
  10. 12BM60001-B.Sritha
    Astroturfing, sometimes also referred to as green marketing, is basically a kind of propaganda usually a social cause, kindled by a bunch of people hired by political parties or corporate entities. This technique is commonly referred to as ‘rent-a-crowd’ in few countries like UK. While this certainly is an unethical practice, many giant organizations and most political parties adopt astroturfing in order to dampen the strength and support of the opposition or the competitor

    ReplyDelete
  11. 12BM60091 - Bharat Reddy :

    The anonymity of the web gives companies and governments golden opportunities to run astroturf operations: fake grassroots campaigns that create the impression that large numbers of people are demanding or opposing particular policies.

    The internet is a wonderful gift, but it's also a bonanza for corporate lobbyists, viral marketers and government spin doctors, who can operate in cyberspace without regulation, accountability or fear of detection.

    ReplyDelete
  12. One of the widely available example of "Astroturfing" is the reviews section of any product. When one credible person/reviewer writes some positive opinions about a mobile or say a camera , immediately we find a series of orchestrated comments that go against the product. These are generally made by the PR agents of the competitor company to dissuade people from purchasing the product. The rule is " take everything with a pinch of salt" ..
    BY ..12BM60081- Aniket Sarkar

    ReplyDelete
  13. 12Bm60007: Lokireddy Raviteja

    Astroturfers are most often highly paid lobby groups or political operatives, who act at the behest of an organization or individual with a stake in the successful outcome of the astroturf campaign. A successful astroturf campaign can sometimes emerge into a genuine "grassroots" movement and most astroturf campaigns are not discovered and/or discredited until long after the campaign is over.

    ReplyDelete
  14. 12BM60002:Subhasis Barman
    Let's look at the history of the term. The term "astroturfing" was first coined in 1985 by former US Senator Lloyd Bentsen (D–Texas) when he said, "a fellow from Texas can tell the difference between grass roots and AstroTurf... this is generated mail."Bentsen was describing a "mountain of cards and letters" sent to his office to promote insurance industry interests. Although the term was coined relatively recently, the practice has a very long history. For instance, in Act 1, Scene 2 of Shakespeare's play Julius Caesar, Cassius wrote fake letters from "the public" to convince Brutus to assassinate Caesar-another instance of "astroturfing", isn't it?.In the early 1900s a disposable cup vendor convinced travelers to avoid public drinking cups found in trains and shops through a pamphlet called The Cup Campaigner, urging readers to avoid the spread of disease. The publisher was included on the back of the pamphlet, but most readers didn't know it was published by a commercial interest.

    ReplyDelete
  15. 12BM60100 - Manas Ghose:

    Astroturfing refers to the fact that anonymous groups can influence public decision making by posing as a normal customer providing reviews. In reality they must have been paid by firms to promote its point of view. Given todays' competition this might become a vital marketing tool.

    ReplyDelete
  16. 12BM60088: S. Subramanian
    Due to the anonymity associated with astroturfing, as you all said,many brands are using it as a weapon to increase public awareness. There are many examples like TripAdvisor, wherein brands have paid people or used softwares to flood the internet with positive comments. However, since people are more aware now, fake profiles which keep on posting good things about a brand while pretending to be an ordinary community member is going to be found out and blamed to have betrayed the community.

    ReplyDelete
  17. Now a days "Persona management softwares" are being developed which can multiply the effort of each astroturfer. These softwares can create all the online entities a real person would possess: A fake name, email account, web page, social media etc.., These automatically generate profiles which look authentic, making it hard to figure out the difference.
    12BM60093 - Arun Kumar Bachu

    ReplyDelete
  18. 12BM60003 : Deepti Anand

    Astroturfing is an artifice that uses either a specific demographic or a diverse group of people to push a political agenda, often without their knowledge. Astroturfers incite others to action by spreading disinformation or talking points aimed at disseminating a specific message either for or against a specific politician, political organization or piece of legislation.
    Also, successful astroturf campaign can sometimes emerge into a genuine "grassroots" movement and most astroturf campaigns are not discovered and/or discredited until long after the campaign is over.

    ReplyDelete
  19. Sandeep Katakol: 12BM60104
    Recently I read somewhere that, Chinese government paid 50 cents each to post blogs and comments in favor of government policies. Can this be called as AstroTurfing?

    ReplyDelete
  20. Arun Kota - 12BM60061

    some shadowy groups modify the internet groups and opinions. For example various corporate, political, and government groups use astroturfing to promote a variety of agendas and it is far more common than most would imagine. So when people reading about a transcript of a debate between two groups or persons we should be sure that we are not astroturfed.

    ReplyDelete
  21. Divij Sharma : 12BM60046

    Ques for @Aniket Sarkar: But in that case don't you think all the available product reviews will be seen as 'astro-turfed', if you may. Then, we wont't be able to buy products online. I personally give a lot of weight to the product reviews, specially the negative ones, before buying to get to know the downsides. Upsides of the product are anyways described by the vendor himself. Although I agree to your point as well & the probability of astroturfing reviews is also considerable. But, can we think about some solution for it ?

    ReplyDelete
    Replies
    1. Yes, I do agree with you. In fact in most of the cases the reviews are given by ordinary people with their own experiences. But there is a famous incident by Microsoft where it "Astroturfed" Nokia LUMIA 800`s reviews by a reviewer called Homer.
      “Microsoft and Nokia shills caught astroturfing again,” wrote Homer, who supports his allegation with a new article that says: “Last Friday, I wrote an article about the newly launched Nokia Lumia 800. The article was aimed to educate and inform readers and buyers about this latest smartphone from Nokia so that they could make a smart decision. However, this review ruffled some feathers and we saw an orchestrated pile of comments. The common factor in all these comments was use of abusive language that explains the motive......SEE link http://techrights.org/2011/12/26/microsoft-and-nokia-astroturf/

      Delete
    2. But this is not a solution. I am thinking about solving this problem. Can user authentication be implemented ?

      Delete
  22. 12BM60030 - Rajib Layek

    So, Astroturfing is a social media, marketing campaign that is formally planned by an organization or agency, but is disguised as spontaneous grassroots behavior. In practical terms "reviews expressed within online communities are coming not from legitimate, sharing consumers, but rather from hired guns."

    Although 78% of people (Source: R2integrated, August 2010) thought that "Astroturfing" is either unethical and/or unprofessional, "Astroturfing" is a very effective way of promoting a product or an idea.

    ReplyDelete
  23. 12BM60030 -Rajib Layek

    @Sandeep: Yes, we can till the source of the action is unknown. But once it is known to all and 50 cents is offered I think it looks more like "Bribery scandal". What do you say ?

    ReplyDelete
  24. 12BM60014-Bhargava

    Astroturfing often misunderstood as ghost blogging, creates a false sense of Grassroots support and is popular in emerging economies. Many companies have software’s as a part of their Seeding campaign to flood the internet with fake profiles and fake products. There is no denying the fact that this is Unethical but the question is how far such campaigns are successful in influencing people and their decisions?????

    ReplyDelete
  25. 12BM60011-Arindam Routh
    Astroturf front groups have been everywhere this summer, spreading misinformation about healthcare reform, carbon emission caps and financial regulation. A healthy 21st-century democracy doesn't need phoney front groups. We need openness, accountability and real debate.

    ReplyDelete
  26. This comment has been removed by the author.

    ReplyDelete
  27. 12BM60023 - Gaurav Bhattacharya
    AstroTurf. Once famous for being the Brady Bunch’s lawn of choice, the term now refers to the endless stream of opinion spam that litters websites around the globe.
    I’m talking about—those so-called “consumer reviews” that are stuffed with exclamation points, superlatives and robotic phrases like “Great rooms and service! Highly recommended!”
    Many of the major consumer-review sites have strict screening processes that weed out the obvious astroturfers. TripAdvisor,uses automated tools to flag questionable reviews, which are then examined by a team of moderators.And if you’re caught faking reviews? TripAdvisor will place an enormous red stamp of disapproval on your business and bump it down a few pages

    ReplyDelete
  28. Reecha Sinha - 12BM60010

    In Europe and the United States Astroturfing exposes your business to legal risk if it is used as a means to promote a brand or product. If your business is exposed to legal risk then you should re-evaluate your digital communications strategy immediately for the promotion of your product.

    ReplyDelete
  29. 12BM60004 -Anu Singh

    To protect against astroturfing like large-scale automated account creation, services often use CAPTCHAs to ensure that the creators of accounts are humans.But CAPTCHAs aren't a perfect solution, as they can be beaten by machines, and can also be difficult for many people to solve.

    ReplyDelete
  30. 12BM60052 - Debjyoti Mitra

    The degree of acceptance towards astroturfing depends entirely on the perception of a society. In some it might be tabooed as fraudulent and unethical.
    But in today's competitive world , Darwin's theory of 'survival of the fittest' has taken an upper hand over all other postulates.
    Hence, if a company/organization uses it prudently to market itself , it should be viewed as a competitive strategy rather than a gimmick.

    ReplyDelete
  31. 12BM60015 - Bhanu Juneja
    We have talked at length and discussed about the various fallacies that have cropped up as the concept was widely understood.
    It has stood the test of time.In today's ever so competitive world ,it has came up as a great marketing option.It is the firm's prerogative to choose one among brand damage or see this as a way of accumulating great reviews. Both the effects are widely possible.
    some examples where the companies have capitalized on such astro-turfs are -:
    Amazon which encourages reviewers to receive free products through Amazon Vine, an invitation-only program in which the top 1,000 reviewers are offered a catalog of free products to review.
    Nevertheless unethical but powerful..

    ReplyDelete
  32. 12BM60109-L.Athouba Meetei
    The name ‘Astroturfing’ is derived from the brand ‘AstroTurf’ that offers synthetic carpet that looks very similar to real grass.
    Astroturfing, sometimes also referred to as green marketing, is a kind of advocacy, where in the people or content involved in the campaign favors a political group or a companany
    Astroturfers are few people who discreetly pose as mass numbers of activists advocating a specific cause.

    ReplyDelete
  33. 12BM60096- Tripti Srivastava

    AstroTurfs hide their identity and give their opinion over certain issues. In marketing terms, this can refer to group of people who are hired to promote a specific brand or product by giving their review on it as a common user. As per my opinion, this can be sometimes unethical, when people try to showcase fake benefits of any product.

    ReplyDelete
    Replies
    1. 12BM60024, Hima Varsha
      Tripti, at times it also happens an employee who is unhappy with a company can give a false & negative feedback in disguise ...

      Delete
  34. 12BM60018 - Nikhil Padavala

    Astroturfing is when a corporation do a rally and pretend it's really grass roots.For example,some political party wants to rally and if any news channel provides free advertisements, then that's when it becomes "Astroturf".

    ReplyDelete
  35. Astroturfing is not only a problem which needs to be countered in order to allow progress in social movements, it is also something which threatens people personally, and is actively removing the most intelligent, driven people from a movement which is desperately in need of progress.

    ReplyDelete
  36. 12BM60082 ; Deepan Loganathan
    @Manas , Astroturfing and Viral marketing can be compared only at the final level. They vary in their motive or origin. On one hand, astroturfing doesnot reveal who has provoked/sponsored the message. Rather it appears to evolve from an independent participant. This can be used as a marketing technique besides other implications. On the other hand, viral marketing is a marketing technique which uses social media to self replicate itself , more or less like word of mouth.This is mostly used as a promotional technique.

    ReplyDelete
  37. 12BM60035-Meghana Vaidya
    Though astroturfing is considered unethical and morally wrong, it may have a noble motive sometimes. For example Bill Gates by the way of Bill and Melinda Gates Foundation funds a number of astro-turf grass root groups to challenge teacher's unions in education.

    ReplyDelete
  38. 12BM60107 - Dhileeban K M

    In order to hide their identity, they will adopt techniques like sockpuppeting where same person will create multiple profiles and airs his view. Microsoft deployed this AstroTurfing technique during late nineties

    ReplyDelete
  39. 12BM60092- Rahul Mali

    I think best examples of astroturfing in Indian context can be Social movements like ‘Narmada Bachao Andalon’ and agitations against nuclear power plants at Jaitapur and Koodankulam, where few people are opposing these projects for their personal gain but they have projecting it as social movement.

    ReplyDelete
  40. 12BM60012 - Snehil Singh

    Most of the discussion here seems to be focused on the negative aspect of Astroturfing. Maybe it’s Not as Bad as it Seems. When it comes to stocking a site with company written reviews, as long as their telling the truth, does it really make a difference if they were paid to write them or not?

    ReplyDelete
  41. 12BM60103 -HAPPY GARG

    @Subhasish: I myself was about to give the example that you choose of the Shakespeare play "Julius Caesar" in which cunning Cassius to meet his own personal vengeance wrote letters to Brutus, and that too in several handwritings so that he may feel that Romans are also disappointed by Caesar's rule.
    But, the real point to be noted from that example is the fact that, whether or not such a thing happened in the past in 44 BC, but "Astroturfing" was present in the Victorian era, as Shakespeare has used it extensively in his plays like Macbeth as well.

    A noteworthy example of Astroturfing in India can be the "Fake IPL player" blog which came in 2009 edition of the game,it camouflaged the actual happenings, rather it spread mistrust among the players and the team management of Kolkata Knight Rider who suspected "an inner hand" in the making of the blog, since some of the incidents were common, as a result of the unusual happenings, the team coupled with poor performance came at the last place.

    The mass outcry against IIPM, which makes false promises and tall claims, in several blogs shows that "Astroturfing" is not always for bad, sometimes it is make people aware of false claims as well. But, even in those cases the identities of the bloggers were concealed. Arindam Chaudhary went a step ahead and got those blogs and websites closed which were defaming his institute.

    ReplyDelete
  42. 12BM60090 - Mrugatrishna Routray

    Online astroturfing which means advocacy in support of a political or corporate agenda which masquerades as disinterested opinion is nothing new.For companies, the internet, and especially social networking, is a publicity machine, ready to be used for profit. Fake marketing proliferates on social networking platforms. Astro-turfs in the literal sense are now level playing fields where in all competitors jump in order to leverage the online review base, even though highly criticised, its more or less perception based.

    ReplyDelete
  43. Going by the concept, Astroturfing proves to be a downside to the consumers/general public. It can be seen as a sheer unethical word of mouth. It can be viewed as an e-Pollution of the Internet. Basically, it lies in the lines of publicity stunts by celebrities and politicians, but exploits the holes present in the Internet - one being blogs. Nowadays, companies employ fake blogs (FLOGS!) to inspire viral marketing and/or create Internet Memes to generate traffic and hence interest in its products and services. Going deeper, we come across parody blogs, a type of flogs which are written by anonymous persons claiming themselves as celebrities. These are just for entertainment or putforth personal ideas satirically. Now no wonder you must be remembering the 'Fake Steve Jobs' and 'FAKE IPL Player'!! ;)

    Name - Prashanth P
    Roll no - 12BM60086

    ReplyDelete
  44. 12BM60037 - PRASHANT KUMAR SINGH

    It seems that astroturfing has brought the art of military camouflage to marketing of products and is a potent tool which can be used to manipulate and misguide consumers.

    ReplyDelete
  45. @Aniket Sarkar: The same is true for B-Schools as well, that is why online forums like Pagalguy have clearly stated to refrain from comparing a B-School, as candidates go a step ahead to create fake ids and step negativity about other B-Schools and praising there own.

    The huge so called "crusade" of our UPA government is a measure to curb Astroturfing against them, because some of the hate pages may be genuine but most of them are created by the opposition and competitors.

    When the SOPA(http://en.wikipedia.org/wiki/Stop_Online_Piracy_Act) and PIPA(http://en.wikipedia.org/wiki/PROTECT_IP_Act) acts were launched by the government there was a huge movement on the internet against them, which was done by few genuine organization like Wikipedia, but most of them were done using fake blogs and organizations like "Creative America" but in reality it was produced and backed by the big Hollywood studios in the background.

    ReplyDelete
  46. In past we have seen astroturfing by AT&T , Cable companies , and even the chinese government(as stated by sandeep katakol earlier). Many researchers have used various issues like "climate change" to study the effectiveness of astroturfing . They found that the readers those who were shown websites with astroturf arguments were now not only less certain about their decision than they had been before; they also believed that their argument and judgement was less important than they had earlier thought.

    Atisha Ray
    12BM60017

    ReplyDelete
  47. 12BM60028-R.K.Keerthi
    Recent advertisements "get rich working from home" is one good example of astroturfing used by corporate companies.Although this became prominent among companies now a days people are good enough to identify fraudulent posts.After all most of the companies realised transparency builds trust for their brand and with their customers/audience.

    ReplyDelete
  48. 12BM60087-Aritro Ghosh
    I think astroturfing has made it hard to tell the difference between popular sentiment and manufactured public opinion.It threatens the legitimacy of genuine movement as it is purposefully designed to fulfil corporate agendas, manipulate public opinion and harm scientific research. We often find that paid posters from competing companies attack each other in forums and overwhelm regular participants in the process. On-line astroturfing is destroying every essence of internet being used as a constructive tool by creating fake profiles in social networking sites or fake marketing gimmicks.

    ReplyDelete
  49. 12BM60027- Debarghya Chakraborty

    Astroturfing can cause misconception about the product which may lead to customer disatisfaction so it should be banned.

    ReplyDelete
  50. If you consider astroturf marketing, Prof. Bing Liu (University of Illinois) estimated that one-third of all consumer reviews on the internet are fake (Source : Wikipedia).
    Astroturfing is mostly done with the purpose of either furnishing false information or magnifying personal opinion in favour of desired objectives. Moreover it involves fake identities. Hence on ethical grounds, it does not seem appropriate.
    To make well informed decisions it is imperative to separate the credible reviews from those posted by astroturfers. Technological solutions to detection of online astroturfing include software like Truthy that identifies astroturfing on microblogging sites by recognising behavioral patterns of astroturfers.

    ReplyDelete
    Replies
    1. This comment has been removed by the author.

      Delete
    2. 12BM60009 - Rakesh Rajendran M

      Technology can also save political engagement. By using the new media in the ways that it is intended to be used, interactivity and deliberation are more likely and more possible. Astroturf will become more and more difficult. Generational change might be at work here. As more tech-savvy generations emerge, the desire for a trust of the on-line will grow. We will have to find new ways of differentiating the trustworthy and the untrustworthy in internet politics.

      Delete
  51. 12BM60098-Amit Gyanani
    The "marketing" goal of astroturfing is to quickly raise awareness. The insidious goal is to create a groundswell of support for an issue, product or service that preys on the human need to be part of something big and the belief that if a large number of people support something, it must be right.
    While astroturfing is not illegal, the Public Relations Society of America (PRSA) and many other industry associations have prohibited its practice and questioned the ethics.Still it is observed in modern communications like the Wall Street Journal revealed that the “amateur” YouTube video, Lifestyle Lift posted anonymous positive reviews on web sites.

    ReplyDelete
  52. 12BM60060 : Lets look how different industries can get affected by Astroturfing. Consumer service industries have the most to gain from word-of-mouth recommendations. Hospitality businesses, in particular, depend heavily on what people say about them. But this means they have most to lose. Some proprietors may not be aware that astroturfing is illegal, but it is. The Consumer Protection from Unfair Trading Regulations say that pretending to be a consumer and giving yourself a positive review is 'an unfair commercial practice'. This is a criminal offence and the people/groups practicing it are potentially liable for an unlimited fine and a prison sentence of two years.
    The practice is also not acceptable according to the UK Code of non-broadcast Advertising, Sales Promotion and Direct Marketing (CAP Code). According to CAP astroturfing breaches the CAP Code as the marketing is not fair and truthful.

    ReplyDelete
  53. This comment has been removed by the author.

    ReplyDelete
  54. 12BM60070- Muralidharan U

    People already discussed about AstroTurfing in length.. Here is an video for it..

    http://www.youtube.com/watch?v=GlworUA84k4

    ReplyDelete
  55. 12BM60094- Prakash M

    Named after the artificial turf used in stadiums, astro-turfing is the practice of using bogus posts or reviews from “customers” in an effort to grow the fan base and artificially inflate your social media reputation. This practice stems from the marketing belief that by creating your own fans, the herd will follow.

    ReplyDelete
  56. This comment has been removed by the author.

    ReplyDelete
  57. I think this can be used as a medium to raise social issues and create awareness about them. With the feasibility and ease of online media today, this can be used as an important channel to uncover truth about corrupt politicians and scumbags.

    ReplyDelete
  58. 12BM60084 Akhil Krishna Gupta

    Well,with so much around,I too would like to astroturf(AT) : to be or not to be is a different issue,but the question today is,is it not recognizable?
    well the answer is both yes and no.
    If AT is being directed with help of social media,it is very much traceable: how ? As most of accounts would hold fake/duplicate identities and would only mushroom for a cause,they would be easily recognizable . With social media more bent on doing away with fake accounts, sockpuppeting is certainly a passe now.

    But if AT is carried on through newspapers,editorials or physical gatherings it is often hard to diffrentiate between who wrote/came by interest and those who are sponsored.So if it is keep sweet,simple and above all pulsating and short,chances are you might escape without being recognized,but if you tend to linger a little long-there are millions of magnifying glasses zooming over you.

    In Indian context,recently some newspapers have admitted to have done "paid news" campaigns and other such activities.

    And if you think AT is limited to political campaigns,you probably are little less creative than religious heads,corporate top notch and foreign supplier lobbyists.Or if you thought it is a brain child of modern world,you again have got it wrong: it dates back to the time of Shakespeare: he has indeed described it in one of his works-Julius Ceaser.
    In the past,religious heads have been caught "planning" "magical" occurrences which include but are not limited to immediate healing powers,cure of diseases that even science has no solution,pulling out gold/other valuable items out of nowhere (or a gift from God as they say): so much so to propagate their cause.And hoards of fake devotees were called upon just to give it a real angle-so that millions can be deceived.

    But as oldage says: lie has no legs,AT too is a fad.It comes and goes fast-really fast.People today are much less susceptible to false campaigns.With modern day tools,techniques and analytics earthman today are as intellignent as we imagined people of mars to be and they go as far as questioning even the real campaigns,so until and unless one is very sure about his AT team it is not destined to impress people today.

    ReplyDelete
  59. 12BM60032-T Vedha

    Keeping Ethics apart, What is wrong in supporting AstroTurf, if it can help to unite people to achieve a long-term protection of humanity over certain unsustainable benefits?

    Eg:- PMANE, if at all it uses AstroTurf, there is nothing wrong in it because it is worthwhile conserving this planet than meeting certain political benefits disguised in the name of Energy Security.

    ReplyDelete
  60. 12BM60059 :

    Astroturfing denotes political, advertising, or public relations campaigns that are formally planned by an organization

    ReplyDelete
  61. 12BM60069 : RASHMI
    I would like to add to this discussion by referring to some of astroturfing methods adopted.

    1) front groups :- These groups pretend to serve the public's interests, while actually being operated by a discreet sponsor.
    2) sockpuppeting:- In this a single person creates multiple identities to give the appearance of grassroots support.

    How can we detect astroturfing ?

    Its generally get detected on social media by following the pattern of profile pics also
    Indiana University developed software in 2010 that can detect astroturfing on Twitter by recognizing behavioral patterns.

    ReplyDelete
  62. 12BM60072 :- Venkatesh
    Astroturf is defined as a person/company who is a part of a group claiming no interest from the group ,However in reality intends a tangible / intangible benefits out of this membership .

    ReplyDelete
  63. This comment has been removed by the author.

    ReplyDelete
  64. 12BM60047:
    Fake opinions are perhaps the most insidious spam and they're growing even more.
    If you spend your time reading forums and blog comments you've probably noticed the rise in suspicious posts designed to defend certain companies and certain points of view. It's been happening for years, but it seems these astroturfing efforts are becoming more organised.
    These astroturfing trolls are actually attempting to come across as the voice of reason and undermine the credibility of those who oppose them.

    Keep in mind that I'm not talking about people who genuinely hold strong opinions. They're entitled to express their opinions, whether or not I agree with them. Some of these people are trolls though, in that they enjoy starting arguments, belittling people and acting like jerks. This kind of trolling is the price we begrudgingly pay for the right to free speech.
    Astroturfing corporate trolls are a different breed in that they're getting paid to push a certain point of view and create the false impression of a grass roots movement (thus the "astroturfing" tag). In some ways they're the enemy of free speech in that these fake opinions are designed to counteract real opinions or simply drown them out.

    ReplyDelete
  65. 12BM60080 : Koyel Dutta

    It is quite easy to deem "Astroturfing" as a wholly negative concept based on its very basic definition : it is a formal and well thought out process of faking widespread support and common public opinion orchestrated by a company, organization, political or social group for a specific purpose. It seems to be very close to the commonly used phrase "faking it" and can have disastrous consequences in cases of medical astroturfing, political support or if used for passing a policy or rule.
    In online cases due to the widespread attack of hackers there have been significant developments in an attempt to negate the effects of such planned attacks through pre-aging the accounts and ids. However in case of fake letters, editorials or astroturfing through newspapers is that much more difficult.
    But in all honesty is it that successful in swaying or completely changing public opinion? Would people believe in general comments from a horde of people on the internet or go by word of mouth where the participants are actually known to them?
    Also as Hitarth Saini pointed out it can be used to generate or fake widespread support in certain social cases, where people may otherwise be hesitant to speak about.Then there are examples of videos we all share and enjoy watching on youtube that have no significant effect on social or political standings - and whether they are "manufactured" in a studio or real home videos becomes irrelevant.
    But on the other hand,there are also examples of extremely planned and well organised methods of astroturfing as carried out by a large number of Russian corporations which may develop profiles and accounts for years before using them for political and corportae campaigns-and in this scenario the consumers are definitely on a backfoot.
    So where is this discussion leading us? Should there be legal astroturfing meant for the greater good or should it be banned and made illegal on all accounts?Is there a possible way of controlled astroturfing?

    ReplyDelete
  66. Name: Joshi Rohit Dilip
    Roll no: 12BM60031
    Astroturfing for marketing
    Astroturf marketers typically use blogs, message boards, podcasts, wikis, vlogs, chat rooms,etc when building an artificial buzz. Deceptive astroturf marketing techniques include impersonating someone in the targeted demographic, creating an entirely fictional character. Astroturf marketing is sometimes called green marketing.

    ReplyDelete
  67. 12BM60013: Vineeth Mathai
    Astroturfing is often employed by firms competing for projects from foreign clients.Due to the intense competition, marketing managers may sometimes promise the client unrealistic results within a short span of time, and hence resort to astroturfing in order to showcase capabilities which the companies actually do not possess.

    ReplyDelete
  68. 12BM60009 - Rakesh Rajendran M

    Astroturf deals with support rather than money, but there is violation of trust. While Astroturf isn't usually illegal, it is deceptive. If deception is successful, there are still benefits for the person who is deceived. If the deception is discovered, those benefits can disappear.

    Ref: Journal of Sociology and Social Welfare
    Volume:XXXIV, March 2007

    ReplyDelete
  69. This comment has been removed by the author.

    ReplyDelete
  70. Name-: Nikhil Mehrotra
    Roll No-: 12BM60021

    Astroturfing is a very popular modern day term that carries a legacy of ancient political and philosophical implications.Modern day scholars define it as a political term that describes a type of campaign that can be via public relations, television, radio, Internet or political demonstrations, that seeks to gain entry into popular culture under the guise of appearing to be a spontaneous movement.It sounds to be more over a slang but accounts by historians suggests that astroturfing has been used as a political tool ever since the ancient Greeks and Romans ruled the continental Europe.It has been instrumental in causing many coups such as the one which was carried out by Julius Ceaser Augustus Maximus against the mighty Roman Senate. References of Astroturfing groups can easily be seen even in great literary texts such as Iliad and Odyssey.Though, astroturfing has its positive as well as negative implications, it has always been a darling of the ruling elite. Astroturfing, in political terms, is synonymous to a lobby group which works on the behest of its political masters.

    ReplyDelete
  71. 12BM60105 Aditya Dhatrak: Astroturfing that is purposefully designed to fulfill corporate agendas, manipulate public opinion and harm scientific research represents a serious lapse in ethical conduct.

    ReplyDelete
  72. Roll No. 12BM60099:

    The dictionary meaning of the word "AstroTurf" is a type of artificial grass surface, used especially for sports fields. The term is also used to describe fake grassroots organizations, which try to portray a (bogus) citizen group defaming some particular person/product as a part of the corporate propaganda. The other part of the story is that these groups have the perfect right to do it and hide their ulterior motives. It's like saying - "One has a legal right to conspire".

    ReplyDelete
  73. Roll No: 12BM60023
    A CRIME YOU CAN GO AWAY WITH?
    Astroturfing can be difficult to spot. Even in discussions where you can see trends which provide degrees of evidence, you can never have strong evidence for individual astroturfers, as creating on-line identities is increasingly easy and difficult to trace

    ReplyDelete
  74. Roll No: 12BM60097
    There is a big debate on the legal aspects of Astroturfing. Well, it depends on certain factors. According to the "EU Directive on Unfair Commercial Practices" Astroturfing in marketing is completely ethical as long as the identity of the Astroturfer is revealed. The US Federal Trade commission also evaluates on similar lines. The important condition is that as an Astroturfer, you cannot falsify facts about your company or product. Equally important consideration is that you cannot ascertain any characteristics of a competitor's product without suitable proof.

    ReplyDelete
    Replies
    1. I totally agree with you on this. False information is the cause of concern, and not the means in itself.

      Delete
  75. This comment has been removed by the author.

    ReplyDelete
  76. Name : N Satish
    Roll No: 12BM60043
    Astroturfers are most often highly paid lobby groups or political operatives, who act at the behest of an organization or individual with a stake in the successful outcome of the astroturf campaign.

    ReplyDelete
  77. Hima Varsha Ch
    12BM60024
    As some of our friends have related Astroturfing to general aspects , this activity can really cause major problem for the country and people especially when it helps making an unreliable party to win elections ..

    ReplyDelete
  78. Neeraj Kumar- 12BM60108: Well though the term 'Astroturfing' has been coined recently but in concept it was in practice since ages. For instance,as per Shakespearean play,Julius caeser,Cassius wrote fake letters from "the public" to convince Brutus to assassinate Caesar. In modern days,Astroturfing is the attempt to create an impression of widespread grassroots support for a policy, individual, or product, where little such support exists."

    ReplyDelete
  79. Kashif -12BM60026
    Also in early nineteenth century a disposable cup vendor convinced travelers to avoid public drinking cups found in trains and shops through a campaign called "The Cup Campaigner" urging readers to avoid the spread of disease. The publisher was included on the back of the pamphlet, but most people did not know it was published for commercial interest. So, astroturfing is intended to give statements or actions credibility of an independent entity.

    ReplyDelete
  80. Roll No. 12BM60099:
    Internet is one of the major platforms for astroturfing. The anonymity of the web gives the astroturfers a great chance to run astroturfing operations. Companies use "persona management software", which multiplies the efforts of each astroturfer, creating the impression that there's major support for what the corporation is trying to do. Hence, these astroturfing operations are actually a major threat to the internet democracy.

    ReplyDelete
  81. Companies have now started using "persona management software" which multiplies the efforts of the astroturfers working for them, creating the impression that there’s major support for what a corporation or government is trying to do.There has been a disturbing news that "The US Air Force" has been tendering for companies to supply it with persona management software.

    ReplyDelete
    Replies
    1. @Meghana

      To add to your views, Persona Management software has the potential to destroy the internet as a forum for constructive debate and jeopardizes the notion of online democracy.

      What makes it such a threat is the fact that,

      1.It creates all the online furniture a real person would possess: a name, email accounts, web pages and social media. In other words, it automatically generates what look like authentic profiles, making it hard to tell the difference between a virtual robot and a real commentator.

      2. Fake accounts can be kept updated by automatically reposting or linking to content generated elsewhere, reinforcing the impression that the account holders are real and active

      3. Human astroturfers can then be assigned these "pre-aged" accounts to create a back story, suggesting that they've been busy linking and retweeting for months. No one would suspect that they came onto the scene for the first time a moment ago, for the sole purpose of attacking an article on climate science or arguing against new controls on salt in junk food.

      Delete
    2. This comment has been removed by the author.

      Delete
  82. 12BM60004 -Anu Singh

    More about Persona Management-This software could complete with Facebook, Twitter and Linked In accounts, subscriptions to RSS feeds and automated abilities to contribute content like retweets and status updates, everything that makes a fake person essentially indistinguishable from a real person online. A single operator can manage up to 10 personas, so a team of five can deploy 50 people on the Web.

    ReplyDelete
  83. Thanks Anu,Snehil and Meghana for sharing these informations. I read that there exists many such softwares specifically designed for astr-turfing, and the market is highly lucrative, so much so that, there are many professional groups who sell only astro-turfing software. As many have already raised their concerns regarding the negative impact of astro-turfing in the society, and how it tends to mislead people, I would like to throw an open discussion on : "with technology improving so fast, is there any way we can curb the unethical use of astro-turfing"?

    ReplyDelete
    Replies
    1. Roll:12BM60069

      Nice question Sinjana .
      One of the steps which can curb astro-turfing can be forming of Ethics Integrity Committee which would define what an Astroturf Organization is and it will also make organizations that fit this criteria give more frequent and detailed disclosures .This will create transparency.
      Secondly We should increase awareness amongst people about this issue .We should make correct information available to them so that lobbyist are not able to influence public opinion.

      Delete
  84. Naturally reputed companies need not to do astr-turf marketing but they don't have any other option than doing the same if their opponent company is using this technique. This is like lemon principle which says that due to presence of inferior goods in market both good and bad product suffer in long run.

    ReplyDelete
  85. 12BM60092
    Rahul Mali

    Naturally reputed companies need not to do astr-turf marketing but they don't have any other option than doing the same if their opponent company is using this technique. This is like lemon principle which says that due to presence of inferior goods in market both good and bad product suffer in long run.

    ReplyDelete
  86. 12BM60027
    Debarghya Chakraborty

    @ Rahul, I agree to your point but there are many instances where market leaders are found to take the wrong initiatives.To cite an example,Microsoft AstroTurfing is the process where Microsoft pretends to be members of the public that post innocent comments in favour of Microsoft and against Microsoft’s competition.That is surely a loophole in the regulatory framework.
    Another instances where a top public-relations firm, to pitch anti-Google stories to newspapers, urging them to investigate claims that Google was invading people’s privacy.But this time that causes a backfire.

    ReplyDelete
  87. Roll No:12BM60040 Monika Sahu:"When in doubt: control the crowd". In this case , persona software could enable marketers or political campaign managers to essentially be the crowd.Still, this sort of astroturfing may yet be somewhat limited. People may run a bit on autopilot on social media sites like Twitter, MySpace, Facebook, etc. but the sort of memes and ideas that will be easily turfed by persona software are also the sort that will only go in-and-out of a person’s head in a moment.

    ReplyDelete
  88. B Vaishnavi-12BM60019

    Astroturfing is being extensively used in the medical field in case of doctor review websites. The reviews that are posted about the doctors do not seem to come from the real patients. These so-called reviewers sometimes make over-the-top recommendations which may mislead the readers.

    ReplyDelete
  89. 12BM60087 Aritro Ghosh
    AS the world becomes more aware & comes up with anti astroturfing measures, most astroturfing now takes place on the forums and comment sections of blogs and newspaper websites. Here, individual astroturfers can leave comments under numerous identities with little fear of discovery.Some big companies now use sophisticated "persona management software" to create armies of virtual astroturfers, complete with fake IP addresses, non-political interests and online histories. Authentic-looking profiles are generated automatically and developed for months or years before being brought into use for a political or corporate campaign.Techniques like this has the potential to destroy the internet as a forum for constructive debate. It jeopardises the notion of online democracy.

    ReplyDelete
  90. 12BM60101
    Kamya Sharma

    It's easy to forget that the objectives of certain astroturfers and Trolls lie not in winning the online (or any other) argument, but in poisoning the well of argument and debate; so that participating is extremely difficult and\or unpleasant.
    'Proper' democracy involves participation, not just voting occasionally. As we have seen to an extent in Egypt and Tunisia, electronic media can provide forums for discussion, and places to advertise and disseminate information about action.
    By making public-access forums like these in the Guardian unusable, through spamming, trolling and astro-turfing, "they" limit the options avaiable to democrats to argue, to persuade and to organise.
    "Traditional" politics has been effectively 'gutted' by a consistent and unremitting attack from the far right, to the extent that suggesting a re-arrangememt of the political 'deck-chairs', let alone ann iceberg-avoiding change of course is considererd too radical for 'mainstream' politicians.
    The weapons employed in and by the traditional media are the same as those employed by the trolls etc. online.

    ReplyDelete
  91. Reecha Sinha
    12BM60010
    It is estimated that one third of all the consumer reviews on Internet are fake and hence it threatens the legitimacy of genuine grassroot movements. It is high time that Astroturfing gets detected and it is said that Persona management software that supports astroturfing, "could destroy the Internet as a forum for constructive debate".

    ReplyDelete
  92. This comment has been removed by the author.

    ReplyDelete
  93. 12BM60015 - Bhanu Juneja
    Astro-turfing is a widely researched concept wherein researchers try to analyze its impact. The latest being Indiana University research project called Truthy which tracks and analyzes what appear to be fake trends or memes on Twitter.And not surprisingy they have found some suspicious activity from a number of dummy accounts leading up to activities like elections etc.
    It eventually boils down to the highly debated topic " ethics in social media"

    ReplyDelete
  94. http://www.youtube.com/watch?v=ktIc7Zu2v34

    This video shows how astroturfing is rampant in the Americal energy and coal industry...

    ReplyDelete
  95. 12BM60098- Amit Gyanani
    There is a need of anti-astroturfing movement to raise awareness of this practice, expose it for what it is, and encourage fellow communicators to join in the opposition. It is duty of professional communication bodies to strongly, publicly and actively oppose astroturfing by PR agencies, individual practitioners and bloggers.

    ReplyDelete
  96. 12BM60107 Dhileeban

    Astroturf marketing : Astroturfing is the artificial creation of a grassroots buzz for a product, service or political viewpoint. Commercially-motivated astroturfing is called "AstroTurf marketing." Astroturf marketing has a negative connotation, primarily because disreputable marketers have used deceptive tactics to build their buzz by taking advantage of the anonymity the Internet provides. Astroturf marketers typically use blogs, message boards, podcasts, wikis, , chat rooms and social media Web sites like MySpace when building an artificial buzz. Deceptive astroturf marketing techniques include impersonating someone in the targeted demographic, creating an entirely fictional character (called a meat puppet) that's meant to appear to others to be a real person. Astroturf marketing is sometimes called green marketing.

    ReplyDelete
  97. Name : Joshi Rohit Dilip
    Roll no: 12BM60031
    The development of new astroturf tools (softwares, blogs,etc.) is both a response and a result of the openness inherent online. Twitter and blogging have given a voice to millions and allowed genuine opposition movements to take their case to the masses.

    ReplyDelete
    Replies
    1. Rakesh Rajendran M
      Roll No: 12BM60009

      On the contrary, astroturfers also use software to mask their identity. In addition, the open source availability of these tools has allowed the opportunist astroturfers to do astroturfing in risk free, cost effective and efficient ways. We can only hope the millions of genuine voices win against the few thousands of astroturfers.

      Delete
    2. This comment has been removed by the author.

      Delete
    3. 12BM60100: I concur with Rakesh regarding this. Also, since the identities can be masked so easily public opinion can easily be altered by such opportunist groups especially when it is very difficult to pinpoint the people involved.

      Delete
  98. 12BM60065
    I agree with you Amit. However, since astroturfing is driven by strong social, political or commercial objectives, carrying out an astroturfing movement would not impede it in the long term, unless it is supported by strong laws. Moreover, implementation of these laws needs to be done cautiously as astroturfing is very widespread and any haphazard steps taken in this direction could have serious repurcussions like loss of public image for a large number of reputed firms, people's trust being shattered, and ultimately economic disaster. Therefore, this evil should be weeded out very carefully and in phases.

    ReplyDelete
  99. 12BM60023
    Gaurav Bhattacharya
    Talk about all the modes of astroturfing like online shopping websites reviews and political viewpoints..the basic question arises,Aren’t we all astroturfing to some extent? have you never hidden behind a fake Twitter account, or an anonymous blog comment.Sometimes,astroturfing isn't so harmful or vicious as we may think.I personally prefer to see creativity over safe. If I’m drawn in to a clever YouTube video of a ten-year-old doing off-the-cuff movie reviews, then I don’t care if it’s actually been scripted and filmed by a studio.When it comes to stocking a site with company written reviews, as long as their telling the truth, does it really make a difference if they were paid to write them or not? I say no. What do you say?

    ReplyDelete
  100. 12BM60017

    Many of these online blogs, twitter , facebook and other social networking sites have given voice to millions(as per Rohit) but also has increased the scope for misleading us. We are nowadays influenced by others views and decisions rather than making our own. Thus, increasing the nuances of Astroturfing unknowingly.

    ReplyDelete
  101. Name: Tripti Srivastava
    Roll No. : 12BM60096

    I totally agree with Shehzad, as now astroturfing is highly widespread,sophisticated and much more automated. Thus the real voice of people is drown out. To protect it we really need stringent laws, which can slowly and gradually remove it.

    ReplyDelete
  102. Roll No: 12BM60097
    Although the term Astroturfing was introduced as recently as 1985, this concept has been prevalent since ancient times. Astroturfing was used to topple civilizations and kingdoms. It was utilized to persuade people to convert religion. During Cold War era, atroturfing concept was exploited to prove the supremacy of democracy over communism and vice versa. Now with the advent of information technology, Astroturfing has become a conspicuous marketing and strategic tool for organizations.It has the potential to leave an impact on almost every aspect of mankind activity. Therefore it is extremely important to develop a powerful legal framework which can control and evaluate the activities of Astroturfing. I feel that an international entity like United Nation should take up this case to draft some basic governing policies for astroturfing which will be implemented across all nations. The main idea is to harness the positive outcome of Astroturfing which will foster growth and innovation.

    ReplyDelete
  103. This comment has been removed by the author.

    ReplyDelete
  104. Roll No - 12BM60090
    An astroturf campaign attempts to give the impression that the organization is supported by large numbers of passionate fans when, in fact, that support is wholly manufactured.It can be called as stealth, guerilla or undercover marketing but the baseline remains that it is not based on transparency and might also be considered propaganda. It’s a buyer beware world.

    ReplyDelete
  105. Lakshmi Priya Vijay - 12BM60055
    The increased usage of social media by brands to “engage” customers increase the profoundness of astroturfing which is deemed to be an unfair commercial practice. These brands hope that such promotions via word of mouth recommendations would increase their sales. While most Astroturfers on the internet probably won’t be outed, only naive people consider all user reviews to be authentic. Most people believe in their instincts on which reviews seem real and they seek patterns, chiefly on sites where users can post a review without evidence that the user has even used the product.

    ReplyDelete
  106. Commercially-motivated astroturfing is called "astroturf marketing." Astroturf marketing has a negative connotation, primarily because disreputable marketers have used deceptive tactics to build their buzz by taking advantage of the anonymity the Internet provides.For example...Nivea Oxygen Blog
    The Oxygen Blog was launched to praise Nivea's scientifically dubious 'face oxygen' products. These were also accompanied by their now infamous "Too busy to breathe?" adverts.Leaving aside the dubious nature of this product range, the blog itself has a few characteristics that are indicative of astroturfing.There is no clear statement as to who made the site or their reasons for doing so. There are some references to Nivea in the "we" sense, but then other comments refer to Nivea as if it's a separate entity.

    ReplyDelete
  107. This comment has been removed by the author.

    ReplyDelete
  108. The primary concern is through facebook. Facebook is a wonderful tool - it allows people to keep in touch with friends, acquaintances and contacts like never before. It allows safe discussion on almost any subject you like. However, we know that everything has its pros and cons it is very difficult to do this if you have to set your profile up as completely private. As a result, many have public profiles, and will accept friend requests from people across the world. This means, unfortunately, that if you're profile is even set as partially public (to be seen by 'friends of friends') then it is very easy for someone to get hold of your information, where you work, etc.

    ReplyDelete
  109. Hima Varsha
    12BM60024
    recognizing astroturfing is necessary especially when the it is a crucial decision .Though it s tough ,we have to act rationally and search for credible information , trusted Companies like Amezon putting lot of effort to find employees or clients who involves in this kind of malpractices..

    ReplyDelete
  110. 12BM60060: Adding to your point Hima, the most common example of companies using Astroturfing is the tobacco companies which create astro groups to counter the attempts used to regulate them.

    ReplyDelete
  111. 12BM60011- But do you know DEV, that it is the cement industry which popularizes the notion that "tobacco is harmful for health" by creating AstroTurf groups ,instead checking the working environment of their own industry, in fact they put the whole blame of tuberculosis of the labor force working in cement plant on tobacco smoking ,instead checking the silica emission and lime gasses in a cement plant.

    ReplyDelete
  112. Astroturfing is done by many companies as strategy to boost sales. Many company do this so as to tarnish the image of other companies. For instance we had the forbes incident in which forbes published articles which were against flipkart business model. The company did that so as to support their own online e-commerce portal which homeshoppe18.com

    Roll No- 12BM60062

    ReplyDelete
  113. As long as the pay per post websites exist the companies can easily hire bloggers to post positive critics about them in their blogs so as to increase their visibility in the market. The problem here is that the bloggers don't use the products of the company but they tend to eventually go by what the manufacturer had described it.

    Roll No: 12BM60062

    ReplyDelete